Welcome to Trakg! These Terms and Conditions govern the use of our Application and tracking services. By integrating Trakg into your website, you agree to comply with these terms.
We are Trakg ("Company," "we," "us," "our"), a company registered in India at Navi Mumbai, Maharashtra.
We operate the website www.trakg.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by phone at +91 9137168891, email at mayur@trakg.com, or by mail to Navi Mumbai, Maharashtra, India.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Trakg, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
Trakg provides a SaaS-based analytics and tracking service that helps businesses monitor user interactions, optimize their platforms, and improve customer insights. Our services include data collection, analysis, and reporting tools that customers can integrate into their websites.
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
By using Trakg, you acknowledge and agree that we collect and store data from end users (your website visitors) to provide analytics for our customers. The data we collect includes, but is not limited to:
We do not capture sensitive data such as passwords, credentials, financial details, or credit card information. Although we automatically attempt to filter out such fields, if you use Trakg on forms containing such inputs, it is your responsibility to disable tracking on those fields.
All trademarks, content, and intellectual property related to Trakg remain the exclusive property of Trakg and its licensors. You may not use, reproduce, or distribute our intellectual property without prior written consent.
All content, trademarks, and intellectual property associated with Trakg remain the exclusive property of Trakg and its licensors. You may not use, reproduce, or distribute any Trakg content without our express written permission.
We are the owner or the licensee of all intellectual property rights in our Services, including:
Our Content and Marks are protected by copyright and trademark laws, as well as other intellectual property and unfair competition laws, in the United States and globally.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purposes only.
By using Trakg, you represent and warrant that:
If you provide any information that is false, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your account and refuse any future use of the Services.
To access certain features of Trakg, you may be required to register an account. You agree to provide accurate and up-to-date information and to maintain the security of your login credentials.
You must keep your password confidential and will be responsible for any activity under your account. We reserve the right to remove, reclaim, or change a username if we determine, in our sole discretion, that it is inappropriate, obscene, or objectionable.
Trakg operates on a subscription basis, offering both monthly and yearly plans. Payments must be made in full and on time, or your account may be suspended or terminated.
Customers must pay all applicable fees to use Trakg’s services. Payments are processed securely, and failure to pay may result in account restrictions.
You agree to provide current, complete, and accurate purchase and account details for all transactions. This includes keeping your email address, payment method, and payment card expiration date updated.
Sales tax will be added as required. Prices may change at any time, and all payments must be made in US dollars.
Your subscription will automatically renew unless canceled. You consent to recurring charges without requiring prior approval for each billing cycle. The length of the billing cycle depends on the subscription plan you choose.
Trakg offers both monthly and yearly subscription plans. You can manage your subscription through your account settings. Fees are non-refundable unless stated otherwise in our refund policy.
We offer a limited free trial for new users. Your account will not be charged during the trial period, and your subscription will be suspended unless you upgrade to a paid plan at the end of the trial.
You can cancel your subscription at any time by logging into your account. The cancellation will take effect at the end of the current billing cycle. If you have questions or are unsatisfied with our services, contact us at mayur@trakg.com.
We may change the subscription fees from time to time and will notify you of any price adjustments in accordance with applicable laws.
Enterprise customers can deploy Trakg on their own servers, databases, and systems. Such deployments are subject to separate pricing and contractual agreements.
We may provide software for use in connection with our services. If the software is accompanied by an End User License Agreement (EULA), the EULA terms will govern your use.
If no EULA is provided, we grant you a non-exclusive, revocable, personal, and non-transferablelicense to use the software solely in connection with our services and in accordance with these Legal Terms.
All software and related documentation are provided "AS IS"without warranty of any kind, including but not limited to:
You assume all risks arising from the use or performance of any software.
You may not reproduce, redistribute, or modify the software unless permitted by the EULA or these Legal Terms.
You may not use Trakg for any purpose other than those explicitly permitted by us. Any unauthorized or illegal use of our Services is strictly prohibited and may result in account suspension, termination, and legal action.
Violation of these terms may result in immediate termination of your account, legal action, and liability for damages. Trakg reserves the right to investigate and take appropriate action, including reporting to law enforcement, if we suspect any illegal or unauthorized activities.
If you submit feedback, reviews, or content, you grant Trakg a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute your contributions. Contributions may be viewable by other users and third-party websites and are treated as non-confidential and non-proprietary.
Any violation of these terms may result in account suspension or termination.
Trakg provides its services "as-is" without warranties. We do not guarantee uninterrupted or error-free functionality.
THE SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THE SERVICES.
Trakg is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
You agree to indemnify and hold Trakg harmless from any claims arising from your use of our services.
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of:
Businesses using Trakg are solely responsible for managing their visitor's data. Trakg is not liable for any data corruption, loss, or unauthorized distribution.
Trakg follows GDPR, CCPA, and other applicable data compliance regulations. We implement strict security policies but are not liable for data breaches caused by cyberattacks or unauthorized access.
Businesses using Trakg are solely responsible for managing their visitors’ data. Trakg is not liable for any data corruption, loss, or unauthorized distribution.
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services.
You agree that we shall have no liability to you for any loss or corruption of such data, and you hereby waive any right of action against us arising from any such loss or corruption.
We implement strict security policies to protect user data. However, if data is compromised due to cyberattacks, breaches, or unauthorized access, Trakg is not liable.
Trakg follows GDPR, CCPA, and other applicable data compliance regulations. By using Trakg, you confirm that you have obtained the necessary consent from your website visitors to collect their data.
By using Trakg, you consent to receive electronic communications and agree that digital transactions and agreements are legally binding.
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing.
YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES.
You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
California residents may have specific rights under the California Consumer Privacy Act (CCPA) and other applicable laws. Trakg is committed to compliance with these regulations but does not guarantee any specific outcomes regarding data rights or requests. For more details, please refer to our Privacy Policy.
If you believe your rights under California law have been violated, you may have the right to file a complaint with the appropriate regulatory authority. Trakg will review and respond to complaints in accordance with applicable laws, but we are not liable for third-party data processing activities beyond our control.
If any issue remains unresolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs:
Address: 1625 North Market Blvd., Suite N 112, Sacramento, California 95834
Phone: (800) 952-5210 or (916) 445-1254
If you have any questions, concerns, or require clarification regarding these terms, you may contact us at:
Email: support@trakg.com
Mailing Address: [Your Company Address]
Phone: +919370405289?
While we strive to respond to all inquiries in a timely manner, Trakg makes no guarantees regarding response times and is not liable for any decisions made based on our responses or lack thereof.
For legal notices or disputes, please refer to the dispute resolution section of these terms.